Frequently Asked Questions
How long will it take?
Most sites take a week to 10 days to build. A bespoke site will take a bit longer, but normally not more than two weeks.
What will it Cost?
We have four price packages to choose from (see above). Bespoke sites are scoped and priced individually.
Will the site be mobile friendly?
Definitely. All Zapp sites are mobile responsive and look great on smartphone screens.
What is Web Hosting?
Web hosting is when a company rents out their technologies and services to businesses that need a website. Basically, it’s like renting a storage unit! Zapp offers cost-effective hosting solutions and three months free when you build a website with us.
Will You Write The Content?
Absolutely, we have expert content writers on hand to ensure you get high-quality website copy that highlights the unique aspects of your business. Our content writers are certified HubSpot professionals.
How Do You Build My Site?
We use a range of specialist tools and templates to create your website. Bespoke websites require extensive development skills, but we’ve worked on a range of projects and are confident in our abilities.
Do you only work with small businesses?
Absolutely not! We’ve built websites for companies of all sizes and are proud of our adaptivity.
Will I Get On The First Page of Google?
We’ll definitely do everything we can to help you, but achieving Google rankings takes time! If you’re in a competitive marketplace, a comprehensive marketing strategy will increase your chances of ranking. Combining our SEO and blog writing add-ons will increase your chances.
Can you host the website?
Yes, we offer shared hosting and support/maintenance packages. Our shared hosting servers are hosted in UK. Our Managed websites service will take care of the server maintenance, website updates, security so that you can just focus on your business.
Do you build in WordPress?
We do! All Zapp sites are built with WordPress, the planet’s most popular website platform.
Who will write the site's copy?
You can write it, or get us to task one of our expert marketing copywriters to bring your brand to life.
I like the 'self serve' aspect, but what if I need help later?
Zapp is here to help – now, during, and after the build. A 3-month warranty against bugs and performance issues is included with every site. After that we’ll still be here for advice and questions.
What Is a Domain Name?
Your domain name is the unique identity of your company which is attached to a TLD (top level domain). For example Facebook is the company’s identity and it’s attached to .com TLD.
Why Should I Choose Zapp?
We do things differently! A shiny new website shouldn’t cost you an arm and a leg but hidden costs can cripple small businesses. Every penny you spend is agreed upon before we start your build and you’re in full control of the add-ons you require.
What If I'm Not Happy With My Site?
Satisfaction isn’t enough for us, we want you to love your shiny new website. So, if you’d like some changes, then we’re here to help. Zapp works with you to achieve your vision and we won’t let you down.
Can I move from another platform?
Of course. You can move to Zapp from another platform like Squarespace/Wix. We will migrate the content from your old website. You can transfer your domain to us and make use of our Free domain(1st year) offer. Please note, the templates from third party websites cannot be copied across as they own the intellectual rights, which is exactly why you should think about moving from these platforms.
Am I tied into a contract?
A minimum of 12 monthly payments are required(if paid monthly), so we can recoup the time spent setting up your website. After the 1st year , you are free to host your website wherever you would like.